Welcome to De Leather Care (“we,” “our,” “us”). These Terms & Conditions govern your use of our services and website www.deleathercare.com. By using our services, you agree to these terms. Please read them carefully before proceeding.
1. Services Offered
-
We specialize in repairing and restoring bags, wallets, belts, jackets, shoes, and other leather products.
-
All repairs are carried out based on the customer’s request and consent.
2. Booking & Courier Policy
-
Customers are required to send their products via courier to our service location after booking.
-
We will inform the customer once the product is received at our facility.
-
Return courier charges are to be borne by the customer unless otherwise specified.
3. Product Responsibility
-
De Leather Care is not responsible for any courier-related issues including:
-
Delay in delivery
-
Loss of product
-
Damage during transit
-
-
The customer is advised to use a reliable courier service with tracking when sending their products.
4. No Warranty / Guarantee
-
We do not provide any warranty or guarantee on repairs, restorations, or maintenance services.
-
Once the repaired product is delivered back to the customer, we will not be responsible for future wear, tear, or damage.
5. Payments & Refunds
-
Service charges will be communicated in advance.
-
Payments must be completed as per the agreed terms.
-
Since our services are customized and labor-based, no refunds will be issued once the repair work has started.
6. Limitation of Liability
-
Our liability is strictly limited to the service charges paid by the customer.
-
We will not be liable for any indirect, incidental, or consequential damages related to the use of our services.
7. Customer Consent
By booking our services, the customer:
-
Acknowledges and agrees to the above-mentioned terms.
-
Accepts that De Leather Care is not liable for courier losses, delays, or product damage after repair.
8. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes shall be resolved under the jurisdiction of the courts of [New Delhi].